Our team of engineers created this powerful solution, which is capable of transforming dozens of processes in ONE CLICK.
This is a valuable solution for contact center operations because it brings information regarding the customer even before he/she is on the line.
The solution was created in order to manage the resources allocation versus its demand in a simple, automated and fast way.
It monitors employee’s computers and acts fast in order to solve the problem. It raises rentability, productivity and services quality.
Indigosoft offers digital automation solutions and consultancy services focused in quality, fraud prevention, processes and innovation.
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