Avanza is a multinational Spanish company, which is specialized in offering outsourcing services with a high level of quality, processes and management. The company offers its services through three different categories of businesses: Avanza Outosourcing, Unitono Contact Center, Instituto Avanza and Avanza Servicios socio-sanitários. Avanza joins people, processes and technologies for offering the best results to its clients.
In 2008 Avanza acquired Unitono, a benchmarking company in the contact center market. The company has more than 5000 employees, which are managed by specialized teams in offering great efficiency telephone customer services. Unitono has more than 23.000 square meters in sites spread around the world and uses state of the art technology in its operations.