By the middle of 2005, Motiva´s entrepreneurs realized that the market needed a business that could be flexibe and fierce in the contact center world. They then decided to create a business in this model and it proved to be a success in its first year. The company then became important for clients that needed to use the technology and the telephone for reaching its challenges and goals and invested a lot in the expansion of its headquarters and in another site in Campinas.
Investments in state of the art equipment, team solidity, training and in the operational infrastructure were part of the company´s strategy for having a sustainable expansion. Nowadays, it has a great representation not just because the results it economically generates but also because of its great management, processes, technology and ethics model. Its focus is to grow its business but also to never forget the human being value in order to acquiring those goals.